Frequently Asked Questions
If your question isn’t listed, reach out and we’ll be glad to help.
How long do I keep access to a course?
You receive personal access for at least 12 months from purchase. We aim to extend access when possible and will notify you before any changes.
Do you offer refunds?
If a course truly isn’t a fit, email [email protected] within 14 days of purchase. We review requests case by case with fairness in mind.
Is this financial advice?
No. Our content is educational and does not replace personalized financial, legal, or tax advice. We avoid promises and focus on practical skills.
How are courses delivered?
Courses are modular with short lessons, templates, and reflective prompts you can complete on your own schedule. You can pause and resume anytime.
Do you provide certificates?
We provide completion certificates for select tracks. While not formal accreditation, they can be shared with employers to reflect continued learning.
Can I share my account?
Access is personal and non-transferable. For households or teams, contact us about group options that respect our fair-use policy.
Are the courses accessible?
We design for clarity and readability, offer transcripts, and support keyboard navigation. If you need accommodations, email us and we will help.
How do Fallows (favorites) work?
Click “Add to Fallows” in the catalog to save a course to